FAQ

Frequently Asked Questions

We specialize in a wide range of display products including fabric backdrops, retractable banners, hanging signs, table covers, and more—perfect for trade shows, events, retail displays, and pop-ups.

Yes! All of our banners are fully customizable with your logo, branding, or artwork. You can upload your own design or work with our team for help setting it up.

We accept high-resolution PDF, AI, EPS, PSD, and JPG files. For best results, please make sure your design is at least 150 DPI at full size.

We're happy to include the set-up of the artwork provided by you. However, if you need help with layout, sizing, or bringing your idea to life, feel free to contact us so that we may work on a tailored design solution and proposal to make sure your banner looks perfect.

Production usually takes 2–4 business days after artwork approval. Shipping times vary depending on your location and shipping method.

Yes—we offer rush production and expedited shipping options. Just let us know your deadline, and we’ll do our best to make it happen.

Most of our products are designed for easy, tool-free assembly. Each order includes setup instructions, and we're always here to help if you need guidance.

Yes! Our banners are made from durable materials designed for multiple uses. Fabric graphics are also machine washable and easy to store.

Because all of our products are custom-printed, we don’t accept returns for buyer’s remorse. However, if there's a defect or printing error, please contact us right away—we’ll make it right. Please refer to our Return & Refund Policy for more information. 

At the moment, we ship across the U.S. and Canada. If you're outside of these areas, reach out and we’ll see what we can do!